ERYU (clawmarket.asia) · Last updated: 19 July 2026
ERYU PTE LTD (“we”, “us”) operates the “ERYU / 二鱼” secondhand-goods marketplace (website and iOS app, the “Service”). This Policy explains what information we collect, how we use and protect it, and your rights. By using the Service you agree to this Policy.
1. Information We Collect
Account data: mobile number or email, verification codes, and your password (stored encrypted).
Payment data: payments are processed by our third-party payment provider Stripe. We do not store your full card number or payment credentials — only the payment result and transaction reference returned by the provider.
Usage data: browsing/favourites logs and basic device information.
2. How We Use Information
To create and manage your account and verify your identity;
To process orders, payments, dispatch/pickup redemption and refunds;
To send order status and flash-sale notifications (if you enable push);
To prevent fraud, protect account/transaction security, and meet legal obligations.
3. Sharing of Information
We do not sell your personal data. We share it only where necessary:
Payment processing: with Stripe as needed to complete transactions (see its privacy policy);
Delivery: necessary delivery details for fulfilment when you choose delivery;
Legal requirements: where required by law or a competent authority.
4. Data Security
We use HTTPS encryption in transit, encrypted password storage and access controls. However, no method of transmission or storage is completely secure.
5. Data Retention
We retain your data for as long as necessary to provide the Service, or longer where required by law. On account closure we delete or anonymise your data, except where retention is legally required.
6. Your Rights (under Singapore PDPA)
Under the Singapore Personal Data Protection Act (PDPA), you may:
Access the personal data we hold and how it is used/disclosed;
Correct inaccurate or incomplete personal data;
Withdraw consent (this may affect our ability to provide the Service);
Close/delete your account and personal data (except where legally required to retain it).
To exercise these rights, contact our Data Protection Officer (DPO, see Section 9).
6a. Data Breach Notification
If a personal-data breach occurs that meets the legal threshold or is likely to cause significant harm, we will notify Singapore's Personal Data Protection Commission (PDPC) and affected users within the timeframes required by the PDPA.
7. Children's Privacy
The Service is intended for adults. We do not knowingly collect personal data from persons under 18.
8. Updates
We may update this Policy from time to time; updates are posted here with the date. We will notify you of material changes by appropriate means.
9. Contact Us / Data Protection Officer (DPO)
We have appointed a Data Protection Officer under the PDPA. For questions, requests or complaints, contact:
ERYU PTE LTD — Data Protection Officer (DPO)
Email: support@clawmarket.asia ｜ Web: clawmarket.asia
If you believe we have not handled your personal data properly, you may also contact Singapore's PDPC (www.pdpc.gov.sg).